How Commercial Cleaning Can Benefit Boutique Hotels
Being in the service industry, you know the importance of cleanliness, especially when it comes to customer-facing areas. Competition is huge in the hospitality industry, and one way you can stand out is through attention to detail and a spotless property. Clean lobbies, hotel rooms, and dining areas give your guests a good first impression of your reputation and what you stand for.
People tend to equate the state of your physical space with the quality of the service you provide, so make it count. From trash removal and carpet cleaning to sanitizing and turndown service, there are many ways commercial cleaning benefits boutique hotels, which are smaller, more intimate and stylish lodging options as compared with large chain hotels.
5 Ways Commercial Cleaning is Good For Business
Many people choose to stay at such hotels for the personal experience and small touches that can really make their experience stand out. Giving them a clean, tidy, safe and healthy experience is key. Here’s why commercial cleaning is so beneficial to boutique hotels.
Regular commercial cleaning for your hotel can…
1. Prevent the spread of disease and sickness
Common areas such as dining rooms and lobbies, and high-touch areas such as door knobs and elevator buttons, can be a hotbed for germs and bacteria. The last thing you need is an outbreak of sickness among your guests. This isn’t good for their health, your bottom line or your reputation.
On the business side, regular commercial cleaning can reduce absenteeism among your staff due to illness. As you know, germs can spread quite quickly in the back office from shared spaces such as desks, telephones, keyboards, employee rest rooms and more. These areas must be cleaned and disinfected regularly to prevent diseases from being spread among employees, who could then spread those illnesses to guests.
2. Boost your aesthetic appeal
When guests walk into your lobby, you want them to be greeted with a tidy, clean space that showcases your strengths as a boutique hotel and welcomes them to their home away from home. It’s important for your front areas in particular to be spotless so as to make a good impression and invite repeat business. A dirty, stained carpet or overflowing trash bins will not endear guests to your hotel.
Regular carpet cleaning, trash removal and tidying services are necessary if you want to show your guests that you care about their experience.
3. Save you time
As the busy owner of a boutique hotel, your time and attention is likely divided in many different areas throughout a typical day. You don’t have time to dust, run the vacuum, take out the trash or turn down the beds in your guests’ rooms. When you rely on a commercial cleaning service to handle these tasks for you, you can free up your time to tend to more important things within your wheelhouse, such as promoting strong customer service, greeting guests, and managing employees.
4. Minimize disruptions
It’s important to prioritize your customers, especially at peak times such as evenings, weekends, vacation weeks and the holiday season. Distractions such as sanitation and janitorial services are best left to trustworthy professionals whose sole job it is to ensure your hotel is clean and neat while being discreet at the same time.
This preserves your employees’ time, which results in a boost to productivity and thus guest satisfaction. Commercial cleaners can adjust their schedule to fit yours. If you’re busiest at night, schedule service in the mornings. If mornings are your busiest times, schedule service for the slow afternoon period. Discretion and flexibility are key when partnering with a commercial cleaner.
5. Ensure professionalism and consistency
Part of offering a great service is guaranteeing consistency. You want your guests to know exactly what they can expect when staying with you, whether that’s a turndown service that’s all set for them when they arrive back to the room at the end of a long day, or a clean café in the mornings where they can enjoy a hot cup of coffee and a muffin.
By scheduling regular cleaning services for your boutique hotel, you ensure a consistent level of service that guests will come to know, appreciate and expect for a five-star experience every time.
In the end, the choice of which commercial cleaning company to choose should focus on training, reputation, experience, and a proven track record for high standards and excellence in quality services.
Book Commercial Cleaning For Your Boutique Hotel Today!
Own or manage a boutique hotel in the San Francisco area? Turn to Nor Cal Green Works to provide affordable commercial cleaning, janitorial and turndown services for your hotel, led by a local, female and minority-owned business. Request your free quote today.